There are many who read my blog who are regular customers of mine. Some of you I have been able to contact; others I have not. For those of you who do not already know - here is the latest as I do not want anyone to be surprised:
Last Thursday night, June 16; Roger laid me off from my job at Sunset Cycles. Reasons cited were 1) failure to follow through on small, around-the-store tasks such as cleaning and 2) Refusal to work on Sundays more than the occasional instance I had originally agreed to.
While both of these are true, I believe that those who know me well will agree that there are many bigger, more valuable tasks - providing superior customer service among the biggest - that I performed with absolute consistency. Additionally, Sunday is a special day to me as it is my only weekend day that I spend with my family - who are the most important people in the world to me - as we go to church and do other important family activities and I will always refuse to put work ahead of my family if forced to make a choice.
I am not looking for sympathy and I don't expect you to defend me to anyone at Sunset Cycles. Neither do I intend to influence where you choose to do business in the future. I simply wanted my side of the story to be told to those who are important to me and for you to not be surprised when you visit the store.
Additionally; I feel that we have a long-standing relationship as it pertains to your cycling life and I want you know that you are free to contact me with questions and for advice.
As for the future; I don't know if I will be returning to the retail side of the bike industry again. But if I do; I will certainly announce it here.
Best wishes. I hope to bump into you on the road - as I plan to do more riding now - and I hope that I can be of service in the future. I am open to helping you with your bikes at least in the short term with the understanding that my resources are a little limited at the moment.
As I have always said: Let me know how I can help. I have created a new e-mail address specifically for this purpose at allegrobike (at) gmail (dot) com - please use it.
God bless-
Matt.
God bless-
Matt.
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.